SKIMS issues statement after its £158 advent calendar sparks huge wave of complaints

It’s got to be a joke, surely

Kim Kardashian‘s SKIMS is offering customers their money back after its pricey Christmas advent calendar became the subject of some seriously unimpressed unboxing videos.

The £158 calendar has attracted plenty of criticism since it was released, with people questioning whether its contents were worth the hefty price tag. And, judging by the reaction online, people were expecting rather more than a few hair accessories for their money.

Via SKIMS

The controversy kicked off after customers started sharing videos of themselves opening the calendar on TikTok, revealing a selection of SKIMS-branded bits and pieces, including keychains, hair ties, scrunchies, clips, bobby pins and a compact mirror.

Understandably, the contents didn’t exactly go down well. Some shoppers branded the calendar a “scam”, while others went as far as calling it the “worst advent calendar ever.”

Now, SKIMS appears to be attempting to make things right. In a statement shared with TODAY, a spokesperson confirmed the brand was aware of the complaints and was offering customers their money back.

“We have personally contacted every customer who purchased the calendar and offered them a choice of a full refund or a SKIMS credit to put towards other products,” the spokesperson said.

They added: “We want every customer to be truly happy with what they receive from SKIMS. Their feedback matters to us and will directly shape how we approach future releases.”

The brand also acknowledged that it was “aware of the feedback” surrounding the advent calendar, following the wave of criticism.

It’s fair to say the festive countdown hasn’t quite gone to plan for SKIMS this year. 

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Featured image via TikTok

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