ScotRail’s new safety initiative sparks backlash from Glasgow commuters

ScotRail has introduced a new safety initiative at Glasgow Central Station, but the move has been met with criticism from commuters who fear it will make travel more inconvenient.

As of late January 2025, train times and platform details on departure boards are removed earlier than before. Previously, this information disappeared 60 seconds before departure, but under the new system, it will now be removed 90 seconds before the train leaves.

ScotRail claims the additional 30 seconds will help prevent passengers from rushing for trains, reducing the risk of falls.

The company announced on X: “We’re making some changes to the departure boards at Glasgow Central. From Tuesday, train information on display will be removed 90 seconds before departure, instead of the current 60 seconds. This change will help prevent falls as people run to catch a service.”

However, many commuters were unimpressed by the change, arguing that it could make them more likely to miss their trains. One user responded: “Great work, lads. People will now have to run even faster to get to the train in case they’re about to miss the one they need.”

Others echoed concerns that the measure could cause confusion and frustration for passengers unfamiliar with the change.

ScotRail has yet to release a statement addressing the backlash.