Jack O’Sullivan’s mother thanks phone company for data release in search for missing son

This new data, released by EE, may help solve the many unanswered questions around Jack’s disappearance


Jack O’Sullivan’s mother, Catherine O’Sullivan, said she was “thrilled” after winning the battle to get Jack’s phone data from EE.

This development comes after months of trying to get the records, according to Catherine, as she believes this information could be vital in understanding what happened on the night of Jack’s disappearance.

Jack, who was studying in Bristol, went missing in the early hours of March 2nd, after a house party in Hotwells.

EE initially refused to release the data, citing legal grounds, but after increasing calls, they released it yesterday (8th October).

Catherine took to social media, saying: “I just wanted to say a huge ‘Thank You’ to EE for allowing the release of the phone data that we have tried so hard to get over the last few months.

“We really appreciate the help that they have given us – thankfully common sense prevailed in the end and we are so grateful!”

This comes after Avon and Somerset Police said they could not release the records as they would have to take legal action to gain access to the data, which includes information about where the phone was last tracked.

Jack’s mum has been vocal about her frustration with the police, believing that they are wrong and he didn’t fall in the river, despite that being one of the police’s leading theories.

She previously said that she had lost her trust with the police after CCTV clues had not been followed up, and accounts of an altercation at a house party were not clear.

Catherine took her appeal for the phone data straight to EE, and with support on social media, she managed to get the data that she hopes will help solve this mystery.

She appeared on BBC’s Crimewatch Live on Monday (7th October), as part of a renewed appeal for information. The phone data was released the next day.

The X account @findjack23, which tracks updates in the O’Sullivan case, explained what this released data means.

“The data received from EE went directly to a digital forensics company. They are analysing and interpreting it to try and understand the route taken that night.

“It explains that this process will take a few weeks, so answers will not be immediate, and once results are found “Jack’s family will decide what they are able to share, if anything”.

The account warned that this data may not provide any new information, but at least then the investigation can move on.

The reward remains £20,000 for key information on the disappearance of Jack O’Sullivan.

An EE spokesperson said: “We’re aware of Jack’s case. This is a police matter so we currently can’t comment any further at this time.”

Assistant Chief Constable Joanne Hall said: “We have taken time to carefully consider the data request to see if there was any way we could agree to it in order for Jack’s family to get the answers they deserve following his disappearance.

“However, on this occasion, we are restricted by law and have been unable to identify a clear legal basis which would allow for the disclosure to take place.”

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Featured image via SWNS