Student calls out King’s College London for giving her the wrong grade three times

A King’s College London student has called out the university for giving her the wrong grade on three occasions.

Ceana Agbro, a business management student, has expressed how she was supposed to graduate last year with a first class honours classification. However, she has since been unable to due to her work being misgraded on three occasions.

Speaking to The King’s Tab, Ceana explained that she had achieved first class marks in multiple modules and that her KEATS account displayed a mark of 70, making her entitled to a first class qualification.

However, she revealed that just three days before her graduation last year, her grade had suddenly dropped from a first class to a 2:1.

The university responded to her initial emails, acknowledging that it had made an error with her mark and assured her that this would be amended.

An email sent to Ceana from the university in July 2024 via Linkedin

This led to Ceana believing that she would graduate with a first, yet this hadn’t been officially changed on her student record.

Ceana explained that the university responded to a further enquiry related to a marking error of a group project saying: “Because of a peer review, your grade has now been reduced from a first to a 2:1.”

This resulted in her hiring a lawyer and asking her MP for guidance. Yet despite her MP emailing the Executive Dean of King’s Business School, she received no response.

She also sent an email to the Dean’s assistant expecting a follow up on the issue, but says she has not heard anything.

Most Read

Plumber breaks silence on what his experience with Bonnie Blue was *really* like

Woman who ‘died’ for eight minutes describes exactly what she saw, and it’s terrifying

The bleak aftermath of Bonnie Blue’s 1,000 guys in 12 hours challenge, in pictures

After completing the appeals process, her graduation is supposed to be in July. However, despite the university admitting to mistakes in the marking, her appeal was denied, and her final grade has not been corrected, which has left the issue unresolved over a year later.

When asked about how this has impacted her future career prospects, Ceana shared that it has “caused a lot of stress”.

She explained: “I was constantly studying and studying, and for that to be stolen from you right before the finish line, it really hurts.”

She opened up about her determination to achieve a first as well as her regrets: “I should have gone to societies and socialised more, but I didn’t as I was so fixated on my grade, and I think that’s what hurts the most.”

Ceana further noted how she had initially planned to pursue a law conversion course after graduating. However, because of the ongoing situation, she questioned: “How do I have the confidence to trust these institutions?”

Ceana has since uploaded a LinkedIn post where she has voiced her disagreement with the university’s handling of her case, saying: “Now I’m set to graduate next month with a grade that doesn’t reflect what I have actually achieved.”

In the comments, one user shared how they had experienced a similar issue. The comment read: “I had a similar experience with my degree where my grades were revalidated as part of a programme review, I also missed out on a first by two marks. So sad to see that this still happens”.

Whilst another user said: “No student should have to fight this hard to be recognised for the work they actually did.”

A King’s College London spokesperson said: “We take all matters relating to student grades and academic appeals very seriously and understand the importance of these outcomes to our students’ futures.

“We have been engaging with this student since July 2024 to discuss their concerns, address all aspects of their case through our established procedures, and have sincerely apologised for the error in email correspondence that occurred last July.

“We have a robust and comprehensive appeals process in place to review individual circumstances and ensure that all decisions are made justly and in line with University regulations. Every appeal is carefully considered, and we work closely with students to support them through these processes.”

Featured image via Haagen Dazs