It doesn’t even have Face ID? Five reasons the iPhone Duo is flopping, three weeks on
The folding screens are literally cracking
The much-anticipated new iPhone Duo has been out for three weeks now, and it’s getting slated. The latest Apple phone is one huge screen that folds in half. Sounds super snazzy, but the reality? There are a lot of things people hate about it. A poll by 9to5Mac found that 30 per cent of the 6,000 people they surveyed returned their device during Apple’s 14-day return window. Yikes. So, here are some of the reasons it’s flopping.
It doesn’t even have Face ID
Probably the biggest problem is that the phone doesn’t even have Face ID. Yep, you can’t use your face to unlock your phone. Are we back in 2015?! Apparently, something to do with the design made it impossible, so Apple put a fingerprint sensor on the side button. Yes, we’re back to Touch ID. This feels like a major downgrade.
Touch ID on the iPhone Duo feels like a step back for Apple….
Face ID is just way too convenient!
Hopefully, the iPhone Duo 2 will have Face ID…. pic.twitter.com/yWWYz9E05Z
— Evanverse (@evanverse7) October 28, 2026
The screens are literally cracking
Some people have had their iPhone Duo screen crack straight down the middle, where the screen folds in half. Apple confirmed the issue is just affecting a “small number” of units and is issuing replacements, but it really shouldn’t have happened in the first place. People are calling the whole thing “crackgate”.
I Didn't even make it through the 2nd new iPhone Duo setup before I got the screen crack pic.twitter.com/t7nSEMDWts
— Mr John (@Mrjohn_18) November 6, 2026
None of the apps are optimised
It sounds amazing having a huge screen that folds in half, until you realise none of the apps are optimised for this phone design. So, all your most-used apps like Uber and LinkedIn look strange and have massive black gaps at the side. Apps are slowly creating optimised versions, but it’s going to take time. Really not ideal.
How is the literal Apple Store app not optimized for iPhone Duo? pic.twitter.com/e0mxOkwkMU
— Sam Kohl (@samkohl) October 25, 2026
The charging port is annoying
People with the iPhone Duo have moaned that the charging port is in a really annoying place. It’s on the top part of the phone that folds out rather than the part underneath, so when you unfold the phone while the device is plugged in to charge, the cable gets in the way.
One of the weirdest iPhone Duo design choices is the placement of the charging port on the top/screen partition of the phone. All other folding phones is the bottom. pic.twitter.com/4lc4Q7YnMV
— TechOdyssey (@AdamJMatlock) October 24, 2026
It costs a whopping £2,000
And the worst part of it all? The iPhone Duo costs £1,999. For two thousand great British pounds, I’d expect the phone to do all my admin for me. You could buy an iPhone Pro Max at £1,299 and an iPad for £429, a grand total of £1,728, which is even cheaper than the Duo alone. It’s just not worth it.
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